Continuing Nursing Education
Family Centered Care Within An Infant-Toddler Unit
Annmarie Neal, Michelle Frost, Janna Kuhn, Angela Green, Bonnie Gance-Cleveland, Rebecca Kersten
Family
centered care (FCC) is an essential component of pediatric nursing. A
unit-based FCC Committee was charged with evaluating care on an
inpatient infant-toddler unit. The committee adapted the Institute of
Family Centered Care survey tools and used them to evaluate parent and
staff perceptions of FCC care provided on the unit. The survey tools
covered the following areas: environment, nursing care, education,
communication, and respect and equality. A convenience sample of 38
parents and 75 staff completed surveys. Families provided significantly
more positive responses than the staff did, indicating overall
satisfaction with the care received. However, they did identify
concerns about educational issues and pain assessment. In contrast, the
staff reported more negative perceptions regarding the delivery of FCC,
and their primary concern was the unit environment. The FCC Committee
used the findings from the survey to first educate the staff and then
implement changes to improve the environment and the care delivered.
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