Improving Parent Satisfaction by Sharing
The Inpatient Daily Plan of Care: An Evidence Review with Implications For Practice and Research
The hospitalization of a child is a stressful time for a parent. The uncertainty of
diagnosis or prognosis, being away from work and/or home, and possible financial
concerns are factors that cause stress. One factor that should not be cause
for stress is poor communication with the health care team. Timely and consistent
information from patient rounds can minimize this stress factor. This article
presents a review and critical appraisal of the evidence found to identify the best
practice for communicating to parents who are not present during inpatient
rounds. The literature review did not find direct evidence about the use of a structured
method versus an unstructured method to share information with parents.
However, this article describes the evidence that exists regarding what family
members desire during the hospitalization of their child. The review of evidence
reveals relationships exist between rounds, communication, and parent/family
satisfaction with the hospital stay.